Leadership

Michael Crosno – President and Chief Executive Officer

Michael has been in leadership positions in the software and technology enabled services industry for over 30 years. He has successfully led Information Management, Workflow, Business Process Management, Content Management, Enterprise Security, and E-commerce companies. He focuses on creating loyal customers, best-in-class solutions, and growth driven organizations. Product innovation and services leadership is core to his success model. Michael started his tenure with Kofile in late 2017 and continues to expand Kofile’s market leadership in local governments.

 

Kevin Lafeber – Chief Revenue Officer

With a significant impact on sales growth strategies, product transition and company transformation, Kevin has been in senior leadership positions in the public sector technology industry for more than 20 years. Over the course of his career, Kevin has lead executive, sales, and operations teams by instilling accountability and building consensus to drive execution. He is a motivational, strategic leader focused on improvements in customer retention, growth and company-wide transition. A recent addition to Kofile, Kevin focuses on expanding market leadership, building partner relationships, and increasing customer success.

Jonathan Mohn – COO / CFO

Jonathan has been in senior leadership roles in software, technology, and services companies for the past 15 years. He has successfully led finance and operations teams with a deep focus on driving growth and profitability in a capital efficient manner. He’s brought operating excellence to companies with revenues ranging from $1m to $125m+. Jonathan has extensive experiences in building strong company cultures that are centered around customer value propositions, go-to-market models, and product line accountability. A recent addition to the Kofile team, Jonathan drives the company’s strategic planning, financing, accounting, and mergers / acquisition activities.

 

Steve Russell – Chief Product Officer

As Chief Product Officer, Steve is responsible for driving Kofile product strategy and delivery. Steve joined Kofile in 2015 to lead the Kofile cloud recording, process, and E-commerce initiatives. A customer focused product leader by nature, Steve has led product and development organizations in a number of large and small high growth companies. Steve is a frequent speaker on the application of Business Process, Information Management, and Cloud technologies. He also spends a substantial amount of his time working on new feature requirements, user engagement, technology implementation, and scalability models with local government customers.

 

Bert Auburn – SVP Sales ROC & Operations

Bert has been in leadership positions with companies providing software and solutions to the local government market for over 20 years. His responsibilities in prior companies have included sales management, operations management, and divisional leadership. He focuses on building strong connections with customers by delivering best-in-class solutions and consistently exceeding expectations. Bert began with Kofile in 2013 and has led operations associated with corporate development, sales / client management, digital transformation services, and solutions delivery. He dedicates an extensive amount of his time building authentic partnerships with our local government clients.

 

Michael Cobb – SVP Sales, Texas

Michael has an extensive background in all aspects of state and local government software and services. He has worked and contributed to various companies specializing in transforming and modernizing local governments over the last 20 years. His primary responsibilities include customer relationships, client retention, solution expansion and new business development within his territories. In addition to his primary responsibilities, he is focused on ensuring that all customers are completely satisfied with their Kofile experience, user on-boarding, and maintenance support. Michael is passionate about working closely with county and municipal officials to meet their demands.

Kyle Chaney – SVP, Professional Services

Kyle has been in leadership roles delivering enterprise software solutions for the local government market for 15 years. His strengths in industry, client, and technology knowledge work in combination with his risk analysis acumen to deliver transformational technology and develop trusted, long-lasting customer relationships. Kyle joined Kofile in 2016 and focuses on developing and implementing best practices and workflows for local government offices leveraging customer engagement to eliminate customer pain points and improve customer satisfaction.

Sharon M. Slonaker, SPHR, SHRM-SCP – VP, Human Resources

Sharon has more than 25 years of human resources management experience in the software, technology and consulting industries. She began her career in organizational learning & development and has expanded her expertise to provide leadership and strategy on human resources planning, talent acquisition, compensation planning, leadership development, culture, employee engagement, benefits, and employee relations. Over her career, she has created cultures that were consistently ranked as “Best Places to Work” for multiple companies by building programs and processes that support company objectives while keeping employees a priority. A recent addition to the Kofile team, Sharon leads the company’s human resource practice.

Vincent Prejean – VP, Premium Services

During his 28-year career, Vinnie has worked in all aspects of restoration, preservation and digitization of historical documents. He began his career mastering bookbinding and has since expanded his expertise to fully support the local government market. He has been at the forefront of developing technology and has patented products that allow for permanent storage of Historical documents and ease of access for clients. Vinnie believes bringing continuous improvement and production efficiency is an integral part of operations. After joining Kofile in 2011, Vinnie now leads the process, technology and access service departments nationwide.

Michael Steelman – VP, Customer Success

Michael Steelman is deeply committed to customer support and success. During his more than 20 years in the industry, his successful management of support has been cited as a top reason for customer loyalty. Michael joined Kofile in 2017 and has continued this track record of excellence supporting local government customers through a strong focus on improving project throughput and timelines to provide our customers best-in-class service. Michael’s passion for customer success drives him to continually monitor the tools and techniques used by Kofile to find improvements in the measurement and delivery of services to our customers.