Ensure project success and a high quality solution, all within budget and on time.
We use a structured and detailed process to ensure each project is a success, while providing security, confidence, and a low stress environment for our clients. Throughout each project, our project managers are committed to regular checkpoints, monitoring, and proactive communication.
Our project managers ensure the highest customer satisfaction by:
- Achieving alignment of client expectations and government requirements
- Evaluating effectiveness of software features to the county’s desired workflow
- Participating in assessing hardware needs for procurement along with proper configuration
- Assessing quality verification of data conversion
- Assessing quality verification and certification of requested integrations
- Providing structured, well-defined and proven process for successful implementation of solution
- A detailed installation plan and timeline with clear deliverables
- Comprehensive training for all users
- A fully operational application
- Plan for ongoing use and development
- Continued premium support plan
Our project managers and teams work with all involved parties to execute a phased project plan. Our approach to project management is highly structured and includes regular meetings and status updates to identify issues or concerns.
Clients can expect:
- Strict compliance with state and local regulations as well as industry standards relevant to the services/solution
- Review and approval triggers built into the detailed project plan/testing phases
- Internal quality assurances and review professionals rigorously testing system configurations and development
- Adherence to strict internal quality controls for testing and production environments, including testing of QA reviews and compliance prior to installation or deployment